Website usage terms and conditions General

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Tai Chi Relaxation’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Tai Chi Relaxation’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 29 Clarkson Road, Lingwood, Norwich, Norfolk, NR13 4BA. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

· The content of the pages of this website is for your general information and use only. It is subject to change without notice.

· This website uses cookies to monitor browsing preferences. If you do allow cookies to be used, the following personal information may be stored by us for use by third parties: To provide a great experience for your visitors and customers.

· To identify our registered members (users who registered to our site).

· To monitor and analyse the performance, operation and effectiveness of our platform.

· To ensure our platform is secure and safe to use.

· Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

· Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

· This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

· All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

· Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

· From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

· Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

In Person Classes

When you attend an in person class you are required to complete a 'Par-Q' or health form. This is to ensure your safety and also in case of emergency - it is essential that this is filled in accurately and kept up to date. From time to time I will renew ALL forms to ensure that they are up to date - however in the mean time it is your (the customer) duty to record any changes.

Attendance to classes - please only attend if you are well. If you have been unwell in the last 48 hours or you have Covid, please do not attend. This is for your safety and the protection of the other class members. Please report any new injuries. If you are advised by a GP to stop exercise or rest (for instance 8 - 12 weeks after most operations) it is up to you (the customer) to adhere to these instructions. If you become unwell or experience pain during your session you should stop immediately and let your instructor know and if necessary seek appropriate medical assistance or advice.

Class Payments - Classes can be paid for weekly, 4 weekly in advance, or 10 weekly in advance. At the end of your 10 week card you will receive a free session. For every 3, 4 session cards, you will receive a free session. Cards are non refundable if you no longer come to classes. If I cancel a class indefinitely I will refund the remainder of your card.

Classes are only marked off when you attend - you do not pay for classes that you do not attend.

Online classes / youtube

You (the user) are responsible for your health and surroundings while taking online or youtube classes. You should not take online classes if you are unwell, injured, have been told not to exercise by your GP, or have experienced chest pain, dizziness or fainting while exercising. If you become unwell or experience pain during your session you should stop immediately and seek appropriate medical assistance or advice. When taking online classes in your home, ensure your area is clear of obstacles and trip hazards. Make sure you have appropriate space for the exercise given.

Online Shop

Purchases made via the online shop are processed and sent via a third party company. They have their own terms and conditions of sale which are reflected in our shop policy:

Purchasing - we can not guarantee that a size or colour will be in stock - you will be offered an alternative that is equal to or better than your original purchase. Alternatively you may obtain a credit note or a refund if the third party can not give a satisfactory 'back in stock' timeline.

When purchasing your item, I / we (the website owner) does not see or have access to your payment information as this is stored by another third party. The information is only used for the purpose of your purchase and is not used elsewhere.

When purchasing your item, I / we (the website owner) does obtain your name, address and contact details. This will only be used for the purpose of the sale. You will never receive advertising or other mail outside of the original purchase. If you should receive anything unexpected, please let us know.

Returns - The third party company only accepts returns on faulty items. This includes a fault with the garment itself, or the print. Returns can be made if the size sent does not match the size your ordered.

For all returns enquiries please contact me / us directly via this website.

Returns can also be accepted if I have misplaced the design during the ordering process.

If your item is correct in relation to your order, you may exchange or receive a credit note for the website. Unfortunately I can not accept returns or give refunds for items that are technically correct - these can not be returned to the third party manufacturer as shown in their terms and conditions of sale and print.

Postage - is added at the end of your order and is calculated based on the third party postage charges. If you think you have been charged too much postage please inform me by contacting me via this website.

Privacy Policy

This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics:

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?
How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Tai Chi Relaxation collects the following data:

Personal identification information (Name, email address, phone number, etc.)

How do we collect your data?

You directly provide Tai Chi Relaxation with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
Use or view our website via your browser’s cookies.
Subscribe to our mailing list.

How will we use your data?

Tai Chi Relaxation collects your data so that we can:

Process your order and manage your account.
Email you with special offers on other products and services we think you might like.

When Tai Chi Relaxation processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Tai Chi Relaxation securely stores your data via our Wix website host – we do not see your payment details and only receive details essential to send your item.

Tai Chi Relaxation will keep your Purchase date for 1 month and class information until you have not attended for more than 6 months / when the next Par-Q refreshment is completed, whichever comes first. Once this time period has expired, we will delete your data. (Deleted from the online services, paperwork is shredded.)

Marketing

Tai Chi Relaxation would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Tai Chi Relaxation from contacting you for marketing purposes or giving your data to other members of the Tai Chi Relaxation. If you would not like to be contacted again, please use the contact us page, or the ‘unsubscribe’ button within your email.

What are your data protection rights?

Tai Chi Relaxation would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Tai Chi Relaxation for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Tai Chi Relaxation correct any information you believe is inaccurate. You also have the right to request Tai Chi Relaxation to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Tai Chi Relaxation restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Tai Chi Relaxation’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Tai Chi Relaxation transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

Call us at: 07519019892

Or write to us: 29 Clarkson Road, Lingwood, Norwich, Norfolk, NR13 4BA

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Tai Chi Relaxation uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Tai Chi Relaxation uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising – Tai Chi Relaxation uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Tai Chi Relaxation sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Tai Chi Relaxation website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Tai Chi Relaxation keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 19th November 2024.

How to contact us

If you have any questions about Tai Chi Relaxation’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: Taichirelaxationtherapy@gmail.com

Call us: 07519019892

Or write to us at: 29 Clarkson Road, Lingwood, Norwich, Norfolk, NR13 4BA